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Guarantee & Limitation of Liability

We aim to acheive your total satisfaction. If you are not completely satisfied with the quality of the
merchandise you receive, you are entitled to a full replacement or refund.
We ask that you contact us within 14 days so that the exchange or refund can be arranged to your satisfaction.

a) Granthams shall only be liable to the customer for any faulty goods and that liability is restricted to, at Granthams option the replacement of the faulty goods or the refund of their purchase price.

b) For the avoidance of doubt; the liability of Granthams for any direct or indirect consequential losses is expressly excluded.

The above terms are in addition to your statutory rights under the laws applying to the sale of goods and distance selling act.

Delivery Information

We use reputable carrier services who require a signature on delivery.

The great majority of our orders have to be dispatched by carrier rather than by post for the reasons of size, weight and the signature requirement.

Your order shipment price will be calculated on order value and this calculation is made in the shopping basket so you know in advance of the charges.

Online tracking is available on most consignments. Please contact us for your consignment tracking number if required.

Normal delivery schedules prevail on most orders however, due to occasional seasonal circumstances which may affect our routine dispatch services, it is not possible to guarantee any specific delivery date.

Any uncommon delivery requests will be considered at our discretion, if accepted this will be granted on the understanding that this will be entirely at the customers risk.

Please be aware of the possible difficulties encountered when not receiving delivered goods in person.

*Please note. Unfortunately we are unable to deliver goods to BFPO or PO Box addresses.

Right of Return

Any damage or shortages must be reported within 48 hours of receipt of delivery.

If for any other reason you are not completely satisfied with your purchase, please return it to us within 14 days for a prompt exchange or full refund.  The goods must be returned unused and in their original packaging to the following address: Granthams, Graphics House, Charnley Road, Blackpool, FY1 4PE.

*Please note. Carriage costs associated with returned goods are to be paid by the customer.

Please remember to obtain a Proof of Posting Certificate from the Post Office as we cannot be held responsible for items lost in the post.  We will refund your money within 7 days of receipt of the goods.

We endeavour to ensure that all the information on this web site is correct and fairly stated, but we are unable to accept liability for any errors or omissions. E & OE

Damaged Goods

In order to comply with our carriers' terms of insurance, we must be informed (by telephone or e-mail) of any damage to goods in transit within 48 hours of receipt.

Granthams will be responsible for the collection of the damaged goods and for replacements to be sent.

Please call Freephone 0800 999 2100 or email info@artdiscount.co.uk for more information or clarification.

Tax Charges & VAT

All discount prices displayed on the website are INCLUSIVE of UK VAT at current rate.